FAQ
Q1. How To Get Quotation?
A: After browse our website, if you are interested in some of our products, you can send
inquiry here.https://xksilicon.waimaotong.com/contactus
When you send inquiry, please kindly send your company and contact information. So, we
can recommend appropriate products to you. We are also looking for serious and
professional partners. So, we can provide more professional services.
Q2. How To Place Order ?
Step 1: you get quotation from our sales
Step 2: you send PO or follow information to our sales
1) Item number of products you order
2) Quantity
3) Buyer Name
4) Shipping destination and shipping method (if you are not sure, our sales will advise
according to your order)
5) Consignee
Step 3: our sales will send PI(proforma invoice) to you, which include order details, shipment,
payment and delivery information
Step 4: if you agrees to PI, please kindly arrange payment.
Step 5: after we receive payment, we will let you know and begin to execute your order.
Step 6: after shipment, we will send you tracking number(express), AWB(air cargo) or B/L
(sea cargo)
Step 7: you get your order and check quality. If it's OK, order process end.
Q3. How To Payment?
For sample order, we accept Western Union or T/T(bank transfer)
For bulk order, we accept T/T(bank transfer) or L/C(letter of credit)
Q4. How To Shipment?
a. For sample order, we use courier like DHL, UPS, TNT, FEDEX, EMS. UPS is our prefer.
You can assign you own courier.
b. For larger order, air cargo or sea cargo is the best choice. You can also assign the
forwarder to make the transportation.
Q5. Do You Offer OEM or ODM?
Yes. However, we have quantity requirements.
